Port Henderson

Review of Eulen America

Well over 5 years ago, I wrote a complaint letter ...

Well over 5 years ago, I wrote a complaint letter to Eulen America about the poor treatment of disabled persons needing a wheelchair at MIA who have had to wait one hour and even more after disembarking American Airlines aircraft on international flights to get to the customs area. I have since found better airline options and travel arrangements at FLL. Nevertheless, from the CBS Miami station investigative report today, it seems that after so many years, the services at Eulen America has gotten worse especially for the workers who are treated inhumanely. But since congressional house representatives have become aware of the disgraceful practices of Eulen America from the CBS's investigation, these politicians have become involved and demanding answers. Ironically, some local enablers in authority whose connections have made them turn a blind eye to Eulen America's poor service are now acting as if they care about the difficulties of the passengers and workers!!