We have stayed here a few times. We love the pool,...

We have stayed here a few times. We love the pool, it is super big for a hotel. The staff at check in were friendly and helpful upon check in. But unfortunately this time was not great. We booked a family suite and ended up on the ground floor wheel chair accessible one. When toilets flush above you it's like a waterfall, the tv did not work when we got in. A tech came spent 20 minutes and fixed it, only to have it stop working again. The shower curtain did not close properly in the accessible shower, curtain rings were too small for the rod size.
Then around 11 at night, I had the misfortune of the bedding popping up off the mattress and saw what we were laying on underneath the sheets. The mattress was filthy with crumbs and unknown pieces of filth and two different kind of bugs. One was dead the other was still alive. When we approached the front desk in the morning, the on site manager said at least we were lucky they weren't bed bugs...yup that's what he said. Then he said the were probably just ground bugs since we were on the bottom floor. Yikes, not the point.
So lessons learned, never stay on ground floor in this hotel and look under your sheets.