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carmella potenza

4 years ago

I came to Lahey with my niece yesterday for pretes...

I came to Lahey with my niece yesterday for pretesting for her upcoming knee surgery first we went to admitting then to the third floor for xrays which took an hour then to the second floor for blood work which was quite an experience then back to admitting at which time they actually signed her in took another 3 hrs.We spent 8 hrs in the hospital for a two hour surgery.I have been in the medical field for more than ten yrs.never have I seen such a total mess. I have no faith in this hospital .Needless to say my niece will not be having her surgery here.Did you ever hear the saying too many cooks spoil the soup? I have never seen such a wastefulness as far a jobs go it took 7 people to do a job that one person could have accomplished.I will tell everyone I know about this horrible experience. And will never recommend anyone have any procedure at this hospital.I think that you should take a very close look at the way things are being done here.Maybe your employees should read the patient privacy policies.And then treat your patients with the kind of compassion and care they so deserve instead of treating them like cattle this is a medical facility not the registry of motor vehicles!!!!!!

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