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Michelle Espinoza Review of Omni Rancho Las Palmas Resort ...
The pillows and blankets had dust and hair on them...
The pillows and blankets had dust and hair on them. I had to call house keeping and had to change the pillow cases myself. The room smelled musty, the carpet was damp, and the room was dusty. I had to sleep with my T-shirt over my nose because the smell from the room bothered me. I give it a 2 star because the room was terrible and when I called the front desk, all the lady said to me was that she would tell housekeeping. The only great thing about the place was the pool staff were wonderful and the food was very good.
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