Zhanna Biletska

Review of Absolute Health Clinic

Recently I have got a bill from 3 visits year ago,...

Recently I have got a bill from 3 visits year ago, that back then they were claiming were free. So, year ago, I got insurance and came to the Dr. Dmitriy Likterev and asked him if he can order MRI for my ankle. I came to this place, because I already had the history as a patient there, before I got insurance. But Dimitriy said that he can order MRI only after I would come for some procedures for a 2 - month duration. He said that this is how the system of insurance works. At the front desk of that clinic they printed information about my insurance, and when I asked some questions, they answered that according to my insurance I have 25 free visits to this chiropractic clinic. And only because of that I agreed on going to these procedures. After every visit my pain in the ankle was getting worse, so I stopped after the 3rd visit, didn't make it to the 2-month duration, therefore didn't get doctor to order MRI for me. Now, a year later, I am getting the bill that says total for 3 visits was 969$ and that my insurance already paid 511$. Is it normal that they tricked me into going to the treatments, which I didn't need, by saying that visits are free and by saying that is the only way to get an order for MRI? My advice - stay away from this place.
If I had to pay for MRI right away it would have been cheaper than going 2 month for your visits, and Doctor knew that, but anyway he said that I should come for this procedures, and didn't know that because they told me that visits are free.