Rakesh Arora

Review of Rotana Hotels

Rubbish customer service! Had problems with paymen...

Rubbish customer service! Had problems with payments too..........charged my cc card 3 times and my brother in law's twice for the same amount. We were 12 people together and 2 were pure vegetarians and they had to fight to get veg food for themselves. Fatima the manager in the choice restaurant was very rude and unhelpful. I think she needs to be trained and told how to deal with customers???

Never ever will visit this place again. Absolute NO !!