James Phillips

Review of YMCA Boynton Beach

If there were other options we would go somewhere ...

If there were other options we would go somewhere else. This isn t to say that there aren t good people here ,but obviously the culture of the facility set by their director Barry is very negative. In our time here we have had coaches curse and yell at our children and Barry refused to take action, difficulty getting accurate game schedules and once again Barry refused to take action, and most recently a lack professionalism and fairness from trainers in the gym and of course Barry joined in and refused to take action. As a leader by profession I understand the need to set a positive culture, develop community, relationships, and provide good customer service to your guest. None of this occurs here ,and I doubt it ever will with the current leadership structure in place