I hope you don't have an emergency! My wallet was...

I hope you don't have an emergency! My wallet was stolen, and I needed to get a replacement license for a flight in 3 weeks. Well, there are no appointments for about 5 or 6 weeks... at ANY location. When I called for support, the response was basically... "well that sucks". The worst part is... if it were really about health and social Distancing, the Gardens Location actually has the ability to offer a DRIVE THROUGH option for people who need to pay taxes and such, which would cut the number of people needing to actually be inside the building. When the drive through was open, I never had to wait more than 20-30 minutes. Now it's closed and you need over a month to make an appointment and still have to wait an hour or so. But they seem a little less concerned about efficiency and customer service.