Make sure you confirm (possibly even in writing) t...

Make sure you confirm (possibly even in writing) that they will confirm that your entire party can jump, just as you reserved your jump. We reserved a jump for all three of us, me and my two best friends. One was getting married and the other was celebrating his 29th birthday. When we arrived, we ALL checked in for our reservation and were happily welcomed. It was so convenient that they withheld the fact that they had no room for all three of us, on their tiny Cessna, ONLY after we had watched the video and signed all the paperwork which explains you will get no refund after you sign and turn in the paperwork. We are argued and explained that we were misled and we asked for a refund, at least for my jump, so my two friends could jump together. The lady, at the front desk said, I m pretty sure I told your friend that there was a possibility that all three of you would not be able to jump together. Wrong!!! She was not confident, only trying to wiggle her way out, and find a way to keep the money that was already paid (very well trained). There was no budging, only an offer to reschedule our dive for weeks later, when one of their larger planes would be available, and an offer of AMAZING t-shirts (being sarcastic). The tandem divers are great. The views are breathtaking. We would all do it again, but not with this company. Do your research, confirm whether or not the company can deliver on what they promise, and you ll be very happy.