X O Review of I am boundless, inc.
Boundless' term 'non-profit', is just code for cor...
Boundless' term 'non-profit', is just code for corporate-light. Administration needs to get their salaries, and that means admitting consumers inappropriately for services they don't need or are unfit for. How do you charge a family for speech services when they were getting dayhab before WITHOUT speech, because they're too old and will eventually go back to dayhab. Sounds like financial waste, but what do I know.
Admissions and clinic directors are essentially salesman, if that's the case. They'll put highly intense consumers in the wrong program because they don't have space in the correct program, thus exasperating frontline staff who don't have the resources/environment to treat them. Same thing with consumers who are too functional or not functional enough for the placement Boundless has assigned them to. We've watched multiple times where space is just being filled in a program to get that billing money. Not only are the consumers not a priority in this respect, but the staff are not either.
BT's are janitors, appointment schedulers, daycare, teachers, orderlies, security, trainers, therapists, and so much more. However, administration, billing, and managers are constantly giving them more responsibilities to do that other staff (such as the actual teachers) could do.
Management has NEVER resolved blocking off entire wings of buildings for one intense consumer, thus neglecting however many other kids are waiting to get back to work or instruction, keeping them from going home if their personal effects are blocked, cornering them in areas they can't leave from (to go the the bathroom/home/elsewhere), and forcing them to go outside with too few staff just to get to a needed area.
Work doesn't have to be hard to be work. Boundless disagrees (unless you're a consumer), especially if you're at the bottom rung of the corporate-light ladder. Managers take delegation to the extreme quite a bit, which might- MIGHT- be because they're overloaded with work themselves. If that's the case, then this is an upper management problem in not hiring enough managerial staff. It always comes back to money, and who gets what. Who is entitled to what.
You would think if there's a glove shortage, management would go out somewhere nearby to get some if staff are looking for them EVERY DAY just to be safe. Instead they wait for weeks/days to get them SHIPPED. Not particularly intuitive, or sanitary during a dangerous pandemic. Imagine if the parents found out...
Tell your manager your consumer's parents are dangerous and confrontational, and they'll tell you 'consumer first', 'there's no one else to do it ', 'they need you', and 'do your job'. Like appealing to staff's emotions trumps staff their need for basic safety. However, management has stated on numerous occasions that they have the freedom to refuse aggressive, confrontational, and noncompliant parents from their schedule. Ask a BA.
The double standards here are disrespectful and insulting to literally all of the unfortunate ADULT employees here that aren't management.
The employees are angry and tired, and it shows in their quality of work. Unfortunately, management may only write an employee up for making mistakes, not help them deal. That's not management, that's a machine.
Doughnuts, treats, and subpar counseling services don't make up for PTSD, OSHA violations, and general, brazen worker exploitation on the regular.
Comments: