b

banee gordon

3 years ago

Pros and cons. I enjoy this hotel as it's in a gre...

Pros and cons. I enjoy this hotel as it's in a great location and easy to find. The place is very nice on the inside and out. On the other hand this hotel is always doing construction that is extremely loud and hard to get your children to nap during. They put me right next to their workers officer so I could hear everyone all night and morning. The front desk isnt very well informed of whatever goes on with the rest of the staff. Most of the housekeepers dont understand English and are told to tell you to call the front desk but the front desk has no idea why they would tell you to call them so it's a big lack in communication with the staff. They also do not change your sheets as well as the shower has very bad water pressure. The balcony had water leaking from the air conditioners so it was soaking wet as well as you could barely see over it to look at the ocean. You would think being a guest you would get better discounts with the spa but you get nothing.

Comments:

No comments