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Tim Ford

4 years ago

Very nice hotel, very nice suite. A/C in our room ...

Very nice hotel, very nice suite. A/C in our room struggled to get below 73 degrees. Called front desk and was given attitude and the gentleman sounded very inconvenienced by our call. We were told he could move us to a standard room for the night but the next morning we would have to go back to our suite. We took it and the next morning we went to the front desk and the lady was more than accommodating and made everything right. The guy working the evening of 9/31/17 should be fired and go work at McDonalds. His attitude is deplorable and should not be working at a hotel of this caliber.

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