I have been trying to speak to someone about cance...

I have been trying to speak to someone about canceling my policy and have been put on hold for hours and still no service. Yesterday they put me on hold until they closed their office and then just cut the call, no help at all! So today I contacted an office person via a different number and asked her to NOT put me on hold and explained why and about the problems yesterday. She put me on hold and again NO answer, no help! Do not recommend this company.