Rushmore made it impossible to get my pay-off stat...

Rushmore made it impossible to get my pay-off statement in under 5 business days and is most likely going to cause me to miss having this essential document in time for the closing of this property. I had to call several times and email to get anyone to even agree to try to expedite getting me the pay-off document. My primary loan on this property was through SPS and I was able to get the pay-off document instantly on their website by pushing a button. I will never do business with Rushmore...not intentionally any way.