Found the car through internet , made an appt for ...

Found the car through internet , made an appt for reviewing the vehicle 2 days later. When arriving , I was warmly greeted by the internet manager Chris who introduced me Pam and sales manager Connie. Pam was explaining the features of the ML350 to me very patiently in the beginning and after the sales as it was my first MB. I used to be in the customer service years ago and totally understood where she was. Pam was an excellent person who has provided me a 5 star excellent service. I would highly recommend Pam to all of my friends.