Visited ASDA at Lakeside this afternoon got park...

Visited ASDA at Lakeside this afternoon got parked very easily as it wasnt that busy ..Did our shop and went straight through a checkout no waiting as it wasnt that busy ...AT 4pm we got in our car and tried to leave the car park ..then all hell broke loose it took us exactally 1HOUR untill 5pm to get out of the car park all trafic was at a standstill .....WHY ....... because once we had left the car park there was NO accidents NO holdup whatsoever WHY.... on speaking to head office they in my opinion were very rude not one ownce of sympthy or explanation WHY ... From a very stressed customer ....