I recently utilized the services of this company f...

I recently utilized the services of this company for their transcription software. The user interface is intuitive, making it easy to navigate and use. However, the software's performance was not consistent, and I encountered occasional glitches that disrupted my workflow. The customer support team was responsive and offered assistance in resolving the issues, but I feel that the product could be more reliable. Additionally, the pricing seemed a bit steep for the level of performance I experienced. Overall, my experience was average, and I hope to see improvements in the software's reliability in the future.