Absolutely enjoyed my stay. We were there for a we...

Absolutely enjoyed my stay. We were there for a week's meeting. Room is spacious and clean. Housekeeping was impressive! It could easily be the best housekeeping in all the hotels I've stayed. I bring a soft toy with me when I travel for work and for leisure. It has become a benchmark for me to see the standard of housekeeping by looking at where they would put my soft toy. LOL. I've seen housekeeping that would just chuck my soft toy aside, along with my other belongings. Not only did Hyatt's housekeeping put my soft toy nicely (of course, most hotels did too), they'd arranged my make up stuffs nicely on a hand towel. Everything was good. The staffs that we've met at recep/concierge/banquet were all courteous and helpful. The sound system in the meeting room was very good. Food was good, quite a lot of choices for breakfast. Thoroughly enjoyed my stay! It's a shame that we didn't have time to have a dip in the temperature controlled pool.

Oh, and the music fountain on Xi Hu (West Lake) is right in front of the hotel, perfect.