Unfortunately very disappointed. Not to mention th...

Unfortunately very disappointed. Not to mention the slow service, I was greeted by a rather arrogant employee.

Then I did not receive what I wanted. I gave the employee a 2-page PDF to print on both sides. The latter tells me that this is not how it works (implying that I do not know anything unlike him). It digitally cut my PDF to make another editing and give me a printed copy completely different from what I asked.

I want to say that I have been a freelance graphic designer for 3 years with experience, so this is not the first time I print PDFs