Clayton Bowling

Review of Extended Stay Hotels

Front desk clerk was very polite and helpful. Long...

Front desk clerk was very polite and helpful. Long line to check in, rooms were not ready on arrival. Lobby and hallways were dirty, carpet had clearly not been vacuumed in some time. After finally getting checked in and assigned a room we walked in to our room to find it absolutely filthy. Hair in the sheets, dirty carpet, dust everywhere, hair in the bathtub, dirty toilet and more. Room was booked through Expedia. Front desk clerk was understanding when we advised her we would not be staying and showed her the pictures we had taken of our room. She asked us to cancel our booking through Expedia and she would refund our money. I still have not received a refund.