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One of the guard at the beach's gate was very rude...

One of the guard at the beach's gate was very rude to us and different staff gave us different information that ruined our visit to the beach.

Beach provide lifeguard facility till 5:30pm, and they charge $9 or 10 for the entry in the beach area. I was wondering that they even charged entry fee to customer who entered at 5:25pm.

Actually, we asked the lady at the ticket counter whether entry is free after 5:30pm and she clearly said yes, but there would be no lifegaurd. We thought it would make sense to wait for 20mins and that's how we can avoid the entry fee. What's the point in paying when there is no lifeguard facility after 5:30pm. At 5:30pm when we tried to enter through the gate, security guard stopped us from entering. He said beach is closed, but beach was almost full and people were still going in. We mentioned that the lady at the ticket counter said that we can enter in the beach area after 5:30pm, but that guy didn't agree. He replied you might have asked at some other day. Clearly, that was not a straight answer. I said your staff provided us some other information just 20mins back. Else we could have paid the entry fee and entered the beach before 5:30pm. I asked him that nowhere it's even written or mentioned that beach closes at 5:30pm and asked him to show me the rule book or signboard that prohibits entry after 5:30pm. That security guard got very furious and said let me take off my sun glasses and show you the rule. It was threatening and provocative stance. He walked a step towards me and started straight looking into my eyes... and said what I am saying that's the rule. (i think he watches lot of Hollywood action films), so it was an immature behavior. Security guard had clearly no skills in dealing with public and handle the situation in a diplomatic manner.

I work for the government and hold a good influence in Trenton in many law enforcement departments. I think I should have escalated this issue to the management of the beach and taught a lesson to that guard. People treat and talk like this to others when they feel that others are weak and they can control them by force, even if others are behaving in a civil manner. Guard's furious behavior was unnecessary. instead of taking the responsibility of the other staff member who gave us wrong info, he clearly sidelined himself. Only losers try to get away from the joint responsibility in an organisation or a team because it's a easy way. Maybe management is mature and sensitive and care for its customers, but that guard was clearly not. what if someday this guard hit someone and Jenkinson's beach management ends up settling multi million lawsuit with a victim. I am giving one star for this experience and I hope management will at least provide some training and equip with the rule books to these security guard, so that they can put forward the written rules instead of arguing and behave like this to the visitors.

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