We came on a not crowded day and had a mixed exper...

We came on a not crowded day and had a mixed experience. There was a tube jam on Konga River and the life guard would not assist us. Requiring guests who are flustered and irritated to clear those out seems like poor customer service. Customer service in general was not as good as I remember it from a few years ago. With short lines we were able to have fun, though.