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Priti Shah

3 years ago

Not impressed with their customer service. Despite...

Not impressed with their customer service. Despite the fact that we tried to work with them for 2 years and under extenuating circumstances we had to have the bins removed from our premises they continued to hound us for 3 additional years of payments for the contract that we had originally signed. I have no problem with abiding by contracts but to not listen to why we had to do what we did as it was endangering the health of our clients and our staff because of what was happening and have some understanding i think speaks of a company which does not care how they do business and rely on airtight contracts to get their money instead of getting a customer that actually values their service and will stay with them in the long term. Absolutely no heart in this company and will never do business with them nor will i ever recommend them to anyone unless they have taken a microscope to their absolutely tiny writing contract. Maybe that should have been a warning in its own right.

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