Merlins policy with passholders since covid is una...

Merlins policy with passholders since covid is unacceptable. It is almost impossible to book as a pass holder even though it still possible to purchase full price tickets. When you do manage to book it is obvious that they aren't capping numbers and are doing nothing about gangs or queue jumpers. The cleaning is being done quickly so isn't the reason for two hour queues. Staff complaing of staff shortages and too many quests. Don't fall for the Coke freestyle rip off...as most of the machines either are shut, run out of flavours or are running warm.

Edit following response... its a shame that when someone reports queue jumping you don't follow your policy.