Brianna Geary

Review of Hawthorn Medical Associates

Doctors are great, receptionists are the worst. Th...

Doctors are great, receptionists are the worst. They scheduled my appointments without contacting me or even asking what time works best for me. I had no idea the appointments were set until I got a call saying one was cancelled. How can you schedule someone an appointment and not tell them about it?

I have a procedure scheduled in 3 days and no one has called to tell me the patient prep for it yet. I have no idea what time to even show up at because they never confirmed this appointment with me. Worst part is this office is open only like 3 days a week and I can never get a hold of anyone.