A Britney from the Business Office number who work...

A Britney from the Business Office number who worked on 8/18 at 2:50 CT must have been 10 minutes away from being clocked out of her shift because she was very impatient and gave an attitude after being asked to explain a bill twice. I apologize as a patient who requested nicely for an explanation to be repeated just twice from a rep whose job is to explain an answer to a question. Heads up for those in customer service jobs. Act nice at your job. We are all hurting during Covid.