Cynthia Jonas

Review of PHH

I can say nothing positive about these guys. I wa...

I can say nothing positive about these guys. I was helping to close out my brother's estate and they were AWFUL. Just AWFUL. It is tough enough to close an estate and these guys kept putting up roadblocks. I kept getting nasty letters from foreclosure companies saying that we hadn't paid the mortgage yet when I called and asked them to send a statement to the same address that they were sending foreclosure documents they refused. "Let me get this straight. You are threatening to foreclose on this property - but won't send me the bill so that I can pay it. I have the money in the estate account to pay you but the attorneys require a bill." "YES, ma'am."

After at least 5 calls, I finally got a supervisor and she even mumbled under her breath that the service center operators should have figured out what was going on and been more cooperative.

If you are thinking of getting a mortgage from them, RUN THE OTHER WAY as fast as you can.