Natasha Km

Review of Gerardo's Italian Bakery

I have ordered two custom cakes from Gerardo's Wes...

I have ordered two custom cakes from Gerardo's Westborough earlier. The baker there was very curt but the cakes' quality was good. They charged us $150+ for each cake which was highly priced but because I liked the quality I was open to placing another order. So now when I needed a cake again for my son's bday this year, the Westborough location pointed me to the Bolyston location. The person who picked up the phone took down my order, but was extremely rude and unprofessional! She kept repeating the same sentence and refused to give any explanation... I have now decided to not place an order with them again! I am happy to go a place that is located further from us but were very professional to deal with and also charged us 1/4th the price than what we were charged at Gerardo's in the past.