Lara Villavicencio Review of The Pep Boys - Manny, Moe, and...
My husband and I took our van to the store in 3933...
My husband and I took our van to the store in 3933 W Hillsborough Ave, Tampa, Fl on a Saturday for brakes and new tires to make a long story short we got the van back and had to go back because the break lights were not working , than the next day on the way to work the breaks got stuck and there was smoke coming out , took the van back again and was told we needed a brake booster had already paid about 1,200.00 for the brakes and on top of that charged us another $639.00 for the brake booster took the van home and again the next day the breaks got stuck, called pep boys and they said that they did all they could and that it probably needs the brake hose I told the manager that How is it that it needs something else and they could no or fix the problem our van was in good condition when we went there it only needed brakes and a tire , we took the van somewhere else and it turned out that they had put in the brakes backwards and the brake booster backwards , this is very negligent of them I called corporate to make a complaint and no one has called me back . Don t go to Pep Boys they don t know what they are doing? And believe me I will be contacting the better business bureau.
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