Yoshihiro YUKAWA

Review of Hilton Moorea Lagoon Resort & ...

1) The price is five stars, but the water bungalow...

1) The price is five stars, but the water bungalows are old and neglected for maintenance. The handrails on the veranda were taken away from the decayed trees, and the towels turned black after wiping the floor water.
2) Unsatisfactory service on the last day. Forgetting supplementary Mineral Water or forgetting the turn down service (if you ask twice on the phone and you finally came, there is no supplement for shampoo, conditioner, body soap etc.)
I made a reservation in August 2020, but I'm thinking about changing to another hotel.