Anel Kadiric Review of Go Configure
DO NOT USE!! This a terrible middle man only servi...
DO NOT USE!! This a terrible middle man only service, they have zero control over their subcontractors. Took two weeks to get scheduled, considering Covid and everything now I wasnt too happy as I only needed delivery but was willing to give them the benefit of doubt. Received a call that the truck broke down on the day of delivery and would reattempt the following day. Next day missed the entire 4 hr window without any notification. Called their terrible customer service line and was told he was stuck on the previous job. How courteous of them to not let anyone know of the status and keep me waiting at the delivery site. Since they do not have access to the contractors schedule they couldn't even give me another reschedule but was told would be contacted later that evening. No call! I called to ask for a status, told me they can't get in touch with technician via email, phone, or text. Someone will call tomorrow to reschedule, I was immediately suspicious as it would be Sunday but OK sure. No call back on Sunday either. I call to get a status, they tell me still can't get in touch with tech and because it's Sunday they usually do not work. Someone would follow up on Monday, well Monday came and went and no call from goconfigure. I called four times and they can't get an an availability from their technician. Here I am still waiting on a delivery date. RUN! DO NOT USE! You will get every possible excuse.
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