Flor Rodriguez Review of Intermex wire transfer, llc
I was using this company. I sent money October/201...
I was using this company. I sent money October/2017 to Colombia and the person never pick up the money because just he forgot until January when he found the ticket. Intermez never ever called me to Inform me this. I went January 31/2018 to ask then to resend the money and I paid again $12 dollars fee for the service. The Agency in Orlando told me that they (person in Colombia) have 30 days to pick up the money. Today, 15 days after I sent the money, Intermex called me to let me know they CANCEL the transfer because In Colombia is 15 days TO PICK UP THE MONEY and that I have to pay the $12 dollars fee AGAIN to resend the money. The person There was out in the bank trying to get his money. Actually the receipt doesn t said that. They said they called me but they can t leave a voice message, not because it was full or so. Just they can t do that , Really??!!! The paper said 30 days clearly.
Avoid to use this place, if you don t like stress up, or have a headache losing $12 dollars every time. They want to play you and even when the paper say 30 days . They don t show any respect for you!
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