I bought 15 Tangiers Cane mint in the website.

I bought 15 Tangiers Cane mint in the website.
Respecting the rules of the website.
I am brazilian, but i have an american address.
I'ts already charged on my credit card, and after approved the shop, they send me an e-mail saying that they have to cancell because they can't sell this quantitie.
Now I need to wait till 10 working days to receive my refund.
Please improve your service. And keep the website with all necessarie information.
I've get in touch with them regarding what happened and the attendent just close the chat before I finish to talk.

So I'm really disappointed. Thanks for nothing Hookah Company.