First of all, I know Breuninger from other cities ...

First of all, I know Breuninger from other cities and the main house was recommended to me by sellers.
We were there today and I felt it was the only disappointment, so I finally stopped shopping.
From the interior it reminds me a lot of the Kadwe in Berlin - shop in shop principle, the presentation here has varied a lot from neatly appealing to empty or mixed up. You had to look for the employees, if you found one, you are not really helped, but you are sent on because it is not your own department. I'm used to it differently, either an employee comes along or calls a colleague over the phone, simply "forwarding" is not acceptable at this level.
Exactly one employee said "hello", not everyone else, even though the department store was not overcrowded in the morning.
At the checkout, the employee didn't even look up, after we were now 5 customers, we were raised with an eyebrow and "Yes, please". Outrageous, I just can't think of another word.
All in all a very unattractive visit.
I have been a Breuninger customer for many years, I can only say that I certainly would not have been with this house.