Mihai Dumitrescu

Review of Vola.ro

I worked with them a long time ago. They were at f...

I worked with them a long time ago. They were at first - benevolent, kind, moving in real time.
I recently returned and made an online booking. Not only did I get a confirmation, but I had to call them (the next day !!!), to go through a robot menu (endless), promising to call me. They did not call me. I came back - the same tiring menu, the Miss who answered me found my reservation, but told me plainly that "it was not done" (?). He checked the availability of the tickets (that is, he took it from scratch) and offered me a higher price.
Some companies are not made to become big. They are simply overcome.
I gave two stars (and not one) just because once they were ok.