We took a load with Sebastian Moreno from Armstron...

We took a load with Sebastian Moreno from Armstrong and got held up at our previous receiver. We communicated with them the entire time they told us all was well, and that we had until 18:00 for pick up we arrived before 16:30 for our original 16:00 appointment slot to find there was never a load. The shipper was still there, the load never existed. The shipper let us know that they told the broker long before that they had no load for them. They denied our TONU because we were less than 30 minutes past our original time of 16:00. We dealt directly with Josh Hinckley Logistics Director so its not just a mistake this is their corporate culture. Don't book loads here if you want fair or honest dealings.