W

Okay the Luxor is an older property and the rooms ...

Okay the Luxor is an older property and the rooms show it. We arrived and they put us in a room that wasn't what we reserved and that needed to be burned or gutted. Micro fridge on the floor, visible patch jobs with no attempt to match the paint, all the furniture has scrapes, scuffs, or is broken. The panel to access the tub plumbing was open, hair in/on the tub, no GFI outlets and in the room they moved us too, there are switches about 2 feet off the floor that shuts off the power to bath. What else? Air conditioners struggle to keep the room cool, ALL the furniture is worn and some is need of repair, elevators have graffiti and wear. More time and money is spent on the casinos then the rooms. MGM Resort is on the door and the only thing this could be considered is the MGM Ghetto experience or MGM has partnered with a well known chain more associated with funk and extramarital affairs and this is the "for a few dollars more" option. With properties like the Mandalay Bay, MGM Grand, and New York just to name a few so near, how the hell can MGM sit with a thumb in their rear and let such a land mark property be operated in such a state? Somebody from corporate needs to haul their happy a@@ over to the Luxor for a surprise inspection. There is no excuse for the state of these rooms. If you are staying in Las Vegas, avoid the property and go somewhere else. I can't list everything that is wrong-behind our armoire there is garbage that could be a used condom and a wine cork. Billing is a nightmare, get the wrong room, the attitude is one be grateful they talked to you and moved you. Need a wine glass? Tough, don't bother us. It's frustrating as hell, I mean a pyramid? Who doesn't want to spend a night in a pyramid?

Comments:

No comments