Calvin Finklea

Review of Russells steaks chops and more

First of all I CALLED to make sure my wife and I c...

First of all I CALLED to make sure my wife and I could wear our jeans and anniversary t-shirt to dinner. We were told sure. Upon arriving at dinner the greeter emphatically told us Happy Anniversary. However when Mr. Salvatore saw us he had a look of disgust and told the seater "sit 'em at table 13". No acknowledgement no helo or Happy ANNIVERSARY. The food was scrumptious hence the 1 star. The server was also good. Thw following morning at breakfast i came to get my wife some food to take back ro the room. I came in a total of 3 times. The final time to eat myself. The buffet attendant never spoke. Although I heard her greeting others before and after me. When the buffet ran out of bagels,I SAID to her "I've been in here 3 times and you haven't spoke so now I'm asking you can you bring out more bagels". She said yes as she halfheartedly apologized. Al the while staring at my bag as if i was gonna steal food. Then another black gentleman walks in gets 4 pieces of toast to take with him as he is preparing to hit the road. The attendant tells Mr. Salvatore who chides him saying"you're not supposed to take 8 pieces of toast with you". Really. Toast??? He says I only have 4. So I interject and say lemme get this right , if he stays and eats it here then it's OK?? He says $139 night and this is what I get. I said it's sad how some people are. Another white couple who saw it complained to the front desk,as did I. 2 weeks. Haven't heard nothing. Simply pathetic. We've stayed plenty at the Grand hotel and never witnessed this treatment. Oh well. After all the front desk lady said she'd let her G.M.know. Wow. Tell the G.M. on THE OWNER.SMH!!