I've been going here for over 15 years now, and I'...

I've been going here for over 15 years now, and I've only now had an unpleasant experience at Cinemagic. So I want to qualify my present comments with a general admiration for the place and its staff through the years, yet I feel that I should speak up here. I showed up for a Tuesday early evening showing of Birdman a few weeks back. My friend and I arrived over 15 minutes before the stated showtime, nor was this a brand new release at the location. We waited in line for over half an hour just to be admitted to the theater, thereby missing the first 10 to 15 minutes of the movie because the theater was so poorly staffed, and the staff so poorly coordinated that they could not admit the majority of the customers in time to start the movie on time. Yet the projectionist saw no problem beginning the movie on time even though half of the crowd was still waiting in line for the very nice, but overwhelmed, woman working the door, food and drink stations. Could there not have been better communication with what I assume had to be the only other employee to help this poor woman up front, or to delay the beginning of the movie until the crowd was actually admitted to the theater?? There was no explanation, no remuneration, nothing said at all. Very poor business. I'll wait a while before I return. I actually like being able to watch ALL of the movie.