Max yoghi

Review of Metropolitan Hotel Lisboa

I state that I have been a traveler for 35 years a...

I state that I have been a traveler for 35 years and I have seen places and not even in Yemen I found what happened here so serious. Let's start: 1) with the non-existent communication, I sent an email before leaving to get info on public transport arriving near the airport, they never answered me. 2) terrible breakfast at 8.00 empty buffet, I go to make a toast and both the box and the bread were full of moldy bread, I thought it was a special type of bread (of course not !!!) and at my request instead, the room manager obviously said there was a problem ... The toast loaf was frozen and had been closed there (since when ???). I got goosebumps. I had to ask for croissants because there was nothing. 3) I come back from the city tour, and I can't find the bidet linen .... They took away the dirty one without replacing with the clean one, 4 star hotel 280 euros per night unacceptable !!!!! Totally unacceptable !!!!!!!!!
Conclusion: an apology with a plate of fruit and 1 bottle of water. The rest in the normality of a hotel is not !!! 4 stars.