Had a really disappointing meal there yesterday an...

Had a really disappointing meal there yesterday and felt like it really let down the birthday treat I had planned for my wife. While the food tasted decent enough the service had alot to be desired, how this place has a star I'll never know.
After waiting 25 minutes for our first drink and to order, the dishes started whipping out at quite a rate, though I have no idea what we eat as nothing was explained. Don't even get me started on the wine flight, I have no idea about any of the wines apart from what colour they were, and that they appeared after the course they should have come with. After a few courses the food went back on the go slow, with waiting staff asking us what we are waiting for !
To be fair we mentioned this and we did get our cocktails comped, but this is no where near the level of service I would expect from a 1 star, your bog standard takeaway maybe !