Raymond hawkes

Review of Harrahs Resort & Casino

It used to be great to come here machines were a l...

It used to be great to come here machines were a little looser, once in awhile you'll win a jackpot and it was the name they pronounce fun, not anymore, it's all tight, even can not get response from my casino representative, I know covid-19 has put things in a tight spot but no excuse to take care of the prime customers, losing interest in this place, no customer service anymore, all they want is your money. Took me less than 10 minutes to lose $500, that's bad. I used to be able to play on that amount for hours. No fun when you just keep losing and you're out money and leave the casino in less than an hour. My trips are going to be limited from now on. I have other places to go that treat me a lot better.