SECURITY: **

SECURITY: **
I went in early august and travelled back through this airport around sept 9/ 2018. We were in terminal 3 or 4 I cannot be 100%sure. It was very slow and tedious going throughout the security screening, and temperature is uncomfortably warm in the security area. As they dont speak much English it is hard to follow directions what they want you to do.
On our way back the passport self scanner we scanned, and we were yelled at by security to move to the other side right away which was very rude as he yelled on top of his lungs, i was very tempted to ask him why does he have to yell like that? he can communicate calmly to us. ;(

AIRPORT STAFF HELPFULNESS: 1 star *
It was really hard for us to find someone who can speak enough english to help us. I guess speaking Chinese will be more helpful. A book or translation device would be handy. Most staff in the restaurants , duty free or almost anywhere do NOT speak any english at all, and was pleasantly surprised that a janitor was able to help us in english than anyone-else.

Wifi: only exists in theory, it does not work ever.

RESTAURANT/ FAST FOOD: zero stars
Our terminal had handful of Chinese food places and 1 KFC and pizza hut. It was extremely frustrating to get no help at pizza hut. At this pizza hut you are supposed to sit at your seat and they come and help you there. The staff realized we were non-chinese speakers and would not come to take our order for good 25 mins, I had to go and get some guy who could come and help us. The rest of the staff just hid in the back and even upon calling would not come to us i am assuming because of language barrier. Finally that one guy was willing to attempt to take our order and we were able to order a basic cheese pizza. I had to point to a jug of water to indicate that we would like water please as staff did not know what "water" was.
at the table they had forms which has options to select what you want to order but we just wanted just a basic cheese or vegetable pizza which option was not there so forget it trying to explain to staff if you want to explain to them that what you want is not the form. :)

RESTING LOUNGE: ***
We were provided a special lounge because we were at the airport for a full day almost. The receptionist at the lounge was completely dumb founded and did not know anything about us having a lounge and it took a few minutes for us to clarify and finally for her to acknowledge that we have a lounge.
A very rude pakistani-canadian couple with one child took up 4 couches ( 2 extra to put their feet) took 2 extra couches and it was not enough couches for everyone and there were people sitting/ sleeping on the floor too.
there was free food in the lounge such as coffee, soft drinks, cookies , biscuits and i was the warm stuff in the warmers is for premium travellers only which was not really that appetizing to look at anyways.
All juices/ sodas in the fridge were past the expiry date but the staff informed me that in CHINA the expiry is one year after the date on the product which i have not heard before, maybe someone can verify that?
Lounge has showers too which is a plus point.

TEMPERATURE:
I travelled both ways through this airport during aug and september and both times the temperature was was on the high side and uncomfortable specially in the security screening area.

CONCLUSION:
I would NOT recommend travelling though this airport specially if you have health problems, have kids who would be bored or annoyed or impatient easily, are an elderly or travelling with elderly , or get frustrated easily.
First of all passing through the security is uncomfortably hot temperature wise,
2nd there is language problems so if your flight is missed, delayed or anything like that it will be really hard explaining the staff to help you with that.
if you are getting a good deal on the ticket then and can bypass all the hurdles then by all means travel through here.