michele bonneau

Review of Cowles Ford, Inc

i would give them a zero if i could ...brought car...

i would give them a zero if i could ...brought car in for transmission problem but needed a rental car, none available since this was going to be over 1000.00 i wanted a car from them because the cost could be deducted. called everyday no cars ...i could not find one in area by the end of week called service adviser and service manager still no return call. also called service adviser during the week still no return call. i had to prepay for half the part which i never received trying to get refund still no return call sent e-mail no reply...this is insane i have never had this much problem getting a company to respond. had to reject charge due to no reply from them . took car elsewhere....all i can say is good luck if you go there i have had 3 cars serviced and bought 2 from them but no more they dont care about customers