They cancelled my order after I already prepaid th...

They cancelled my order after I already prepaid through Bkash saying they were not delivering at the location only for that day. And they said they will refund my money within 3-7 working days. This was on Aug 24. They finally refunded on September 4. That too happened after I called several times. Two times their customer service told me they'll call me the next day to let me know about the refund situation. But they did not call. It was the third time that I called and explained the whole situation anew that did the job. It was a frustrating and tiresome experience.