Donna Dunn

Review of Lahey Clinic Medical Center

Tried to make an appointment with the orthopedics ...

Tried to make an appointment with the orthopedics department for my 86-year old mother-in-law, based on the recommendation from Wilmington Urgent Care. Over 20 minutes on the phone with a representative. I had to explain the reason for the appointment at least six times. Representative told me that they needed at least two weeks to review the x-ray and "get to know her" before i could set up an appointment. Seven minutes on hold while he spoke with a "secretary", when I objected. Came back to the call and then disconnected me. Suffice it to say she won't be going to Lahey Clinic. Too bad they merged with Winchester Hospital. Hope they don't take them down as well.