This is the only dealership that has taken the tim...

This is the only dealership that has taken the time and effort to try to resolve issues that I've been having with my brakes. After going to 4 other dealerships and battling with BMW of North America for weeks, this dealership actually listened to and understood my frustration, then went above and beyond to do what they could to mitigate the problem. I can honestly say, my experience with this dealership kept me from trading my BMW for an Audi.

Also, a huge thank you to service advisor Trent! He was the first BMW employee to really make me feel like he understood my frustration, make an effort towards a resolution. Thanks to his efforts (and the service tech), my loyalty to the BMW brand lives on. Now I'm looking forward to my 4th BMW purchase, whenever the new M3 comes out (which I'll now be sure to order from Schomp)!

Once again, Thank you all for coming through when no other BMW dealer (or BMW of NA) would!