Bree Wilder

Review of Skinner Vineyards

I made a reservation for Skinner Vineyards online ...

I made a reservation for Skinner Vineyards online about 3 days before we were to visit. As we drove up we were so excited because it was so beautiful, but the view is where the goodness stops. We walked up and I should have known what we are in for? "You don't have a reservation!" I was shocked and was said, "uh yes, we do." She (I don't remember her name) didn't even ask my name just started in about how we didn't and it wasn't on her calendar and then it was "oh you must be Bree. It just showed up.". Um, okay? She was snappy with the guy Scott that walked up and then started walking us to our table. The table was in the shade and so we asked if we could move to a table in the sun on the grass. SHE ROLLED HER EYES. Then Scott says, 'Well I just won't give you the same level of service over there. We just sit families there." Excuse me??? Where I sit depends on my level of service? Yikes. It just got worse from there. He would walk over carafes of wine for each one we were tasting, tell it what wine it was and leave. No explanation of the wine. We had to pour it ourselves. Finally, it was time to leave. I couldn't wait. I had no plans of buying anything because of the treatment we have been given but one friend decided to. But at this point, they were done talking with us. So I had to actually walk up to her and say, "We would like to purchase a bottle" and it was another dirty look for interrupting her chatting with the coworkers. Scott came over and got the wine order. There were 4 of us and you pay for shipping so the one friend got hers waived. My aunt then handed Scott $40 (in case you aren't keeping track we owed $30). Scott looks at her dead on and says "You don't want change do you?" Are you KIDDING ME? You treated us like dirt, you were annoyed that we wanted to sit in the sun, you didn't bother to barely speak to us and YOU WANT A TIP. Uh, no. I have never in my life had such a bad experience at a winery and we visited 3 others that day that were AMAZING (hit Shadow Ranch and Medieros Winery - they were awesome). In this time I'm all for supporting small, local businesses. I will go out of my way to do so. That being said, I don't think I'm asking too much for BASIC serving courtesy.