John M Connecticut Mnocs

Review of Aiello Home Services

We needed our central air repaired and the service...

We needed our central air repaired and the service received from the time I called to getting the repairs completed was top-notch! Professional, courteous and punctual. Cindy and Kevin both did a wonderful job in dispatching and setting up the service appointment quickly and efficiently following my phone call .thank-you! The time slot that the technician stopped by was even earlier than what they stated. When the technician Matt showed up I was confident he would get the job done after talking with him a few minutes. He was very professional, personable and knowledgeable and he immediately got to work and found out what the issue was. I also asked if he could perform some system maintenance which he took the time to explain to me what would be best to do and provided a detailed breakdown of how much it would cost. I asked if he could take the time on this call to perform the maintenance and he said yes even though it was not part of the original request. My experience was nothing but positive and would highly recommend Aiello with complete confidence to anyone. I will definitely be using them in the future for additional services.