I will never bring my dog here again. Hope went f...

I will never bring my dog here again. Hope went from being super gentle and friendly to other dogs to being terrified of other dogs. She starts quivering and looking around as though she's being hunted as soon as we turn onto Reading, with Dogtown still out of sight. They told me my dog had worms (which she did not) and that they had seen them the night before After taking her back into the playroom. 1. No she didn't. Everything checked out clean at the vet. Banfield workers was shocked I was even asking since I have her on just about every preventative. 2. Why would you let a dog you know has worms (mistakenly or otherwise) come into the facility to infect the other dogs? 3. Why did I not get informed IMMEDIATELY about her supposed illness? This demanded a phone call ASAP, and they did not alert me until the next time I dropped her off. I have seen them scream and yell at the dogs. The acoustical structure of the rooms amplifies dog barking and yelling so it is difficult to hear. I can only imagine it reminds my rescue of the shelter. Finally, today I picked her up and she had blood on her paw. I was about to ask what on earth happened, but then, I see a dog next to her bleeding from his ear and spilling blood on the other dogs around him. The entire left side of his face was covered in blood, and nothing was being done about it. Again, a very sick dog in with the rest of the healthy dogs. When I asked the manager on duty if she knew the dog was covered in blood, she said, "it's from his ear." Then she yelled at him to get him away from the other dogs (which was useless because there are no dividers) "you're getting your blood all over the other dogs." You're going to yell at the injured dog for that? OK, be kennel free, but have Some for emergencies. Why would you put a bleeding dog in even more danger by having him run around with other dogs losing blood and risking more tearing? Poor pup. The least of my complaints is that the facility is absolutely filthy. I cannot justify recommending Dogtown to anyone.